Returns & Exchanges

At PartStore, we want you to be completely satisfied with your home improvement purchase. If a part doesn't fit or meet your expectations, you can return most items in their original condition within 30 days of delivery.

1

Initiate Your Return

Log into your PartStore account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Pack the Items

Securely place the unused parts in their original packaging, ensuring all manuals and hardware are included to avoid restocking fees.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned components, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing